MSU Federal Credit Union (MSUFCU) has been serving Michigan State University and the greater Lansing area since they were established in 1937. MSUFCU has a mission to help both local communities and those beyond to reach financial freedom with 35 branch locations across the Midwest and over 367,000 members.
Currently, many young professionals, students, and financially vulnerable people manage money without clear guidance. Budgeting effectively feels confusing, noisy, and the next best step isn’t always obvious. Members find it difficult to identify financial patterns and build confidence. As such, MSUFCU is looking to provide a seamless assistant to help members see financial patterns, set a plan, and follow it with confidence.
Our AI-Powered Financial Wellness Coach turns everyday financial activity into clear personal guidance and support. Using plain language, the coach responds to members with high quality answers and helpful information. Members simply ask questions such as, “How was my spending history this month?” and can receive spending breakdowns, set savings goals, and visualize their finances.
When members reach goal milestones with real-time tracking, the coach automatically notifies the member about the milestone and offers simple next steps to continue the momentum. Similarly, members can set budgets with the coach and receive real-time feedback that helps them stay on track with their spending.
With the AI-Powered Financial Wellness Coach, MSUFCU helps their members build the financial future they want.
Our Financial Wellness Coach utilizes a front end built with React for web and mobile, and a back end built with Python, PostgreSQL, and OpenAI API. A Model Context Protocol server is the middleware that securely connects the agent to simulated banking information.
