CSE498, Collaborative Design, Fall 2025
Computer Science and Engineering
Michigan State University

Auto-Owners Insurance is a Fortune 500 company that provides automotive, home, life, and commercial insurance to nearly 3 million policyholders in 26 states. Headquartered in Lansing, Michigan, the company is recognized for exceptional financial strength and customer service.

Insurance claims take time to process, which creates inefficiencies and additional stress for people after a crash. AO Quick Capture speeds up the experience with a simple, step-by-step flow. It helps policyholders obtain an estimate, repair options, and documentation about the damage in minutes.

Policyholders sign in, choose a policy and vehicle, confirm details, and upload photos of the damage. Our software analyzes the images, produces an instant repair estimate, and recommends next steps. It suggests nearby repair shops and assembles a shareable PDF report for adjusters and shops. An easy-to-use built-in chat assistant answers questions about coverage, documents, and next steps clearly and concisely.

AO Quick Capture’s estimates reflect the visible damage in the photos and highlight items that may require an in-person inspection. The shop suggestions factor in distance and availability while reports summarize the estimate, link the selected shops, and capture photos set for later review. Policyholders can download the report immediately or access it later.

Our system reduces back-and-forth, sets expectations, and helps people make informed choices the same day as the accident. It saves time and stress for policyholders in an already tough situation.

The front end uses Angular 18 with HTML, TypeScript, and SASS. The back end uses Spring Boot (Java) with Microsoft SQL Server. Image analysis runs in Python with PyTorch, YOLOv11, and Gemini, while Google Maps supplies shop recommendations. The system is containerized using Docker.