CSE498, Collaborative Design, Spring 2015
Computer Science and Engineering
Michigan State University

Based in Grand Rapids, Michigan, Spectrum Health is a not-for-profit health care system serving more than one million patients every year. Spectrum Health offers a variety of services that involve hospitals, treatment facilities and physician practices.

Spectrum Health is working to become the national leader in health care by the year 2020. One component of their strategy to improve the patient experience is the use of innovative mobile technologies.

Our Mobile Appointment Check-In and Payment system revolutionizes the check-in process by allowing patients to check in for appointments and make payments using their personal mobile devices.

Upon arrival at a Spectrum Health facility, our system sends patients a notification informing them that they have an appointment available for mobile check-in. Once signed into the app, patients verify their personal and insurance information making any corrections directly from their mobile device. Patients can also sign any waivers or compliance agreements that may have changed since their last visit.

After the check-in process is complete, patients can process their copayment along with any other balance on their account using PayPal. A floor map of the facility guides patients to their appointment.

Our app is written using Angular JS, HTML and C# using Apache Cordova to produce versions for iPhones, iPads and Android phones and tablets.