CSE498, Collaborative Design, Spring 2015
Computer Science and Engineering
Michigan State University

With over 100 years of experience in developing and manufacturing innovative vehicles, General Motors is a global leader in the automotive industry.

GM provides convenient Information Technology (IT) Service Centers where employees can go for help with their computers and mobile devices. With over 212,000 employees worldwide, GM supports many IT Service Centers across the globe.

Our Employee Companion Mobile Application provides GM employees with quick and easy access to information about IT Service Centers.

After using our app to locate the nearest IT Service Center, GM employees can schedule an appointment by selecting a desired date and time. In addition, they can provide reasons for the appointment along with attached screen-capture images that show examples of their problem.

Once an appointment is scheduled, users can view appointment details including directions to the IT Service Center, building layouts and contact information.

In addition to its scheduling features, our app includes a frequently asked questions (FAQ) section where GM employees can post questions as well as view answers to previously posted questions.

Our Employee Companion Mobile Application runs on iPhones, iPads and in web browsers. The iOS app is built using Xcode with the Swift programming language. The web app is written using CSS, HTML, JavaScript and PHP. Both use the same MySQL database backend.