CSE498, Collaborative Design, Fall 2013
Computer Science and Engineering
Michigan State University

Auto-Owners Insurance is a Fortune 500 company that is known for exceptional financial strength and stability with written premiums of over $5 billion. For over 95 years, Auto-Owners has been dedicated to the independent agency system.

Catastrophes such as hurricanes, tornados and earthquakes often cause widespread damage affecting many Auto-Owners policyholders. As a result, an unusually large number of claims are filed by its customers simultaneously.

When a catastrophe occurs, our Catastrophe Insurance Adjuster App enables Auto-Owners to manage large teams of insurance claim adjusters to respond to its customers’ needs as quickly and as efficiently as possible.

Using our app, catastrophe coordinators at Auto-Owners assign a list of customer claims to adjusters. As adjusters select claims to process, our app provides navigation directions from location to location. Adjusters receive continual updates from the catastrophe coordinators.

As adjusters process claims, they change the status of a claim from “Assigned” to “In Progress” to “Completed.” After a claim is marked as completed, the adjuster’s app updates with navigation to the next claim location.

Our Catastrophe Insurance Adjuster App supports desktop computers, laptops and a wide range of mobile devices such as mobile phones and tablets.

Our app is written in PHP, HTML, CSS3, and utilizes the Google Maps API. The data is hosted in a MySQL database.