CSE498, Collaborative Design, Fall 2012
Computer Science and Engineering
Michigan State University

Meijer is a family owned chain of supercenters committed to providing quality food and products to its customers with over 190 stores throughout the Midwest, including Michigan.

In order to provide the best service possible for their customers, Meijer must keep each of these stores up and running 24 hours a day. To do so, system emergencies must be handled efficiently and effectively.

Our IT ePager System is designed to notify the appropriate Meijer associates quickly in the event of a system emergency. Associates at Meijer can quickly contact each other in case of power outages, pricing calculations, recalls or other important tasks that require immediate attention. Messages can be sent to multiple employees and even to entire departments.

Users of the IT ePager System can send messages to mobile phones, email or pagers. An individual user can specify the mode of communication with which they want to be paged.

The IT ePager System features a message template creation option, which enables administrative users to create and save a message template for future use. Users of the system load these pre-defined templates and need only fill in a few key variable fields before sending a message.

Our IT ePager System is web-based, written in C# and ASP.NET. Microsoft SQL Server 2008 is used for the database backend.